Customer Experience Specialist (Telework)
Privia Health – Remote
High School Diploma required, advance certification a plus. Familiar with Healthcare billing and claim resolution is preferred. 2-3 years of full time experience in a call center customer service environment preferred. Familiar using software such as Word, Excel, Web Browsers and Browser based web applications. Excellent written and verbal communication. Availability to work an 8 hour shift between the hours of 8am – 6pm. Accessibility to private, quiet work space with high-speed internet to work remotely. Must comply with all HIPAA rules and regulations.
Social Media Coordinator
AAA – Work from Home (This position is a full-time, work-from-home position that must sit within the AAA Club Alliance territory)
Associates Degree, or equivalent experience, plus two years digital communication experience. Experience with Sprinklr and/or other social media management platforms strongly preferred. Must have excellent verbal and written communication skills and the ability to communicate effectively via phone, email, and social media. Must have superior customer service skills and a minimum of three years customer service experience. Must have strong computer skills and the ability to learn new programs quickly. Strong attention to detail.
Surkus – This job can be done remotely if the new hire prefers to work remotely
1-3+ years experience in operations services/support related fields or education. AA degree completed or in-progress in a related field. Results-driven – you do whatever it takes to win. Execution oriented – you aggressively prioritize speed/action for delivering results. Ownership mentality – you own the ideation and prioritization of your projects. This is a part-time role that will require candidates with a flexible schedule and availability.
Aptean – US – Remote
Bachelor’s degree required, Master’s preferred. Typically requires a minimum of 8-10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 6 years’ experience; or equivalent experience. Typical range is 10-13 years.
Loss Control Reviewer, remotely
EXL – US-REMOTE
Strong analytical skills and an attention to detail. Ability to manage time and perform responsibilities with little/no supervision. Good interpersonal skills, ability to communicate effectively with co-workers and clients. Ability to utilize resources available to complete assigned projects successfully. Strong knowledge of OSHA standards, NFPA standards and the ability to research standards and apply it to reports. Ability to thoroughly review and critique complicated Property and Casualty reports and apply technical knowledge to the reports. Knowledge in use of computers. Familiarity with overall organization. Must exhibit initiative and be willing and able to pick up new tasks quickly. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs etc.) in its simple phases. Ability to deal with a variety of abstract and concrete variables. Must have extensive knowledge and skills using personal computers and MS-based office software packages including Word, Excel, PowerPoint, Outlook and Access. Excellent written and oral communication skills. Ability to work/communicate with all levels of internal and external contacts. Excellent organizational and problem solving skills.
Ministry Brands – Remote
High School Diploma or Equivalent. Experience with web based Content Management Systems. At least 1 year experience in customer service.
KPE Content Specialist 1, Real Estate
Kaplan, Inc. – Remote/Nationwide, USA
Excellent organizational skills with the ability to multi-task and remain detail oriented. Attention to detail a must. Self-starter with high energy and diligent work ethic, demonstrated ability to meet tight deadlines. Demonstrated teamwork abilities and to be able to work independently. Deductive reasoning and problem solving skills. Ability to listen, learn quickly, and receive constructive criticism. Excellent interpersonal and oral communication skills. Ability to transmit information accurately and understandably, and to actively seek feedback; both in written and verbal correspondence. Excellent technical and computer skills. Solid proficiency with MS Office software. Knowledge of HTML a plus.
Provider Data Quality Analyst
Cigna – Work From Home
College degree preferred. Three – five years’ experience in data quality within a healthcare setting. Advanced or expert/developer skills in MS Access and Excel using VBA. SAS programming experience. Experience with reporting and analytical tools such as Hyperion/Brio, Business Objects, or COGNOS desired. SQL Server experience, including T-SQL programming experience, data warehousing concepts. Experience in Visual Studio/vb.net programming. Source code management experience, especially using Microsoft Git. Experience with or exposure to audits or quality assurance activities. Strong knowledge and exposure/experience in the healthcare operations claim process, with emphasis on healthcare providers, contracting, and provider services. Knowledge of Network, Contract and Demographic data elements preferred. Strong knowledge of Provider structures and relationships preferred. Solid communication skills with the ability to discuss data analysis results. Strong organization skills with the ability to manage data sets and source code versions. Adept critical thinking skills with the ability to identify root causes of problems and potential peripheral impacts. Healthcare data statistical analysis experience and demonstrated understanding of health care delivery systems processes.
KetoResource – Remote (Part-time, Temporary, Contract)
1+ years of experience in professional web development. Intermediate to advanced experience with WordPress core functions and best practices. Advanced experience with WordPress custom themes and plugins. Development of custom post types written to conform with WordPress coding standards. Creation of clean, logical, well documented and reusable code. A working knowledge of content management systems and website hierarchy, web page structure, and some photo and video creating/editing. Understanding of common design patterns, security techniques, and best practices. The ability to work on multiple projects while coding quickly & efficiently is essential.
Appeals Operational Analyst – Physician Advisory Services
R1 RCM – Remote
Minimum 5 years of financial analysis, collection billing or follow up experience . Excellent operational knowledge of revenue cycle including billing, cash posting, follow up and payor denials. Must be detail oriented and organized with good time management skills. Must possess analytical and problem solving abilities. Advanced level skills in Microsoft Office tools: Excel, Word, Outlook.
Rep, Benefit Adjuster II-SM (Remote)
American Fidelity Assurance – Remote
3 to 5 years experience. Prompt and reliable. Advanced knowledge of medical terminology. Proficient with PC Windows-based software, including Microsoft Office. Easily adapts to new software/technology applications and is able to excel in a paperless environment. Advanced 10-key skills required. Advanced knowledge of anatomy and physiology. Advanced contract knowledge. Advanced familiarity with CPT and ICD-9 coding. Three years medical claim processing experience preferred. Possesses high degree of decision making ability. Strong research and analytical skills. Flexible work schedule, including willingness to work overtime as needed. Strong communication skills, both verbal and written. Ability to handle fast-paced environment. Professional attitude. Dedicated to providing world-class Customer service.