Aira Agent – Remote
Aira – Remote
People who are enthusiastic, eager, and well-spoken. People who love to search the web and find the best, most relevant information. People who can multitask while remaining focused and calm. People who can work through complicated tasks and technical difficulties. People located in the United States. A personal computer, our dashboard is NOT compatible on tablets or smartphones, and a great internet connection.
Customer service experience. Must be a high school graduate, some college preferred. A quiet, private space to work free from family, friends, pets, etc.
Cotiviti – Remote (work from home)
Bachelor’s Degree preferred, but not required. Healthcare Systems and Operations experience preferred. Understanding of medical terminology. Must possess intermediate skills with MS Excel and be proficient with Microsoft Office Suite (Word, Outlook, Visio, Power Point).
Customer Success Manager
OneSource Virtual – US-Remote
Bachelors Degree required or equivalent experience. 2-5 years in a customer facing services role (consulting or account management) that includes issue resolution and escalation management at both the business owner and executive levels. Demonstrated knowledge of general principles of account planning, budget, project management, account and customer support. Proven ability to collaborate and build strong relationships with customers especially at the Executive level. Proven ability to engage across corporate functions (Professional Services, and Product Management). Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement.
Technical Account Manager
Syncsort – Remote US
Deep technical knowledge of data quality domain space to be able to navigate through support cases, services engagements, and product issues. Exceptional written/oral communication skills and ability to drive product demos. Knowledge of Trillium product suite. Excellent organizational skills. Prior experience (10+ years) in customer support or professional services, or prior experience in customer success. Ability to build relationships with key players at strategic customer accounts. A minimum of a post-secondary degree in Engineering, Computer Science, or a related field.
Business Specialist I
Unum – USA – Remote
Bachelor’s degree or equivalent work experience. 1+ years in functional area or other related area. Solid business knowledge of the systems/processes the functional unit owns/supports. Solid knowledge of the customers the functional area supports and the processes they follow. Solid knowledge of MS Office (Word, Excel, Power Point). Solid negotiation skills. Solid planning, organization and time management skills. Has personal initiative to set goals and tasks and follow through on them. PC/Mainframe/applications experience. Basic understanding of both project management and systems development methodology.
Indeed – Remote – US
4+ years of successful technical recruiting experience in a fast paced, high volume environment. Provide excellent support to candidates throughout the recruitment process to ensure a world class candidate experience. Ability to build strong, productive relationships with hiring managers. Exposure to full lifecycle recruiting, including screening, negotiations/closing and candidate relationship management. Demonstrate a strong work ethic, integrity and personal accountability. Experience working with applicant tracking systems (ATS). Handle confidential information discreetly. Ability to adapt in a fast-paced, continually evolving environment using proven time management skills and working with a strong sense of urgency. Strong interpersonal and organizational skills.
UM Data Reporting Analyst
Beacon Health Options – Remote (This is a work from home / remote opportunity)
High School diploma or GED equivalent is required; Bachelor’s degree in data analytics, business analytics, applied statistics, or related field is preferred. 2 years of directly related analytic experience with a deep understanding of managed care and behavioral health required. Strong knowledge of mathematical, statistical principals, and data analysis. Ability to develop, analyze and manage reports. Ability to prepare written assessment reports. Strong command of Excel (advanced level preferred). Effective written and oral communication skills. Excellent interpersonal and communication skills with the ability to work with and support matrixed teams. Basic understanding of relational databases. An enterprising person with the ability to work under minimal supervision and maintain a high degree of productivity. Potential to attain intermediate understanding of Beacon information systems. Experienced in data mining software such as SQL Server, TOAD, or Rapid SQL. Experienced in Microsoft Office applications.
CLINICAL QUALITY OPS MGR
Beacon Health Options – Remote (This position is a remote position that can be based in the East Coast or Central.
The position requires a minimum of a Bachelor’s Degree in a related field (healthcare administration, behavioral sciences, business, project management) and preferably five years managed behavioral healthcare or related experience. A Master’s degree in a healthcare field is desired but not required. Current, valid and unrestricted license required with proof on date of hire. Re-verification will take place no less than every 3 years. A minimum of 5-7 years combined direct behavioral health, supervisory and/or managed care experience required.
Medical Coding Manager- Risk Adjusted
Aviacode – Remote (Position is a virtual, work-from-home position)
Five to seven years recent experience in Coding Management. Five to seven years Professional Fee Management and Risk Adjustment Experience. Excellent people management skills to include hiring, development and performance management. Must have strong financial acumen skills and an awareness of how to manage projects profitably. Knowledge of quality improvement processes and approaches. Associate or Bachelor Degree in business or healthcare-related field of study preferred. AAPC or AHIMA medical coding certification required. Strong project management, verbal and written communication, customer service and analytical skills. This is a client facing role. Individual must have the ability to present and communicate with varying levels of client’s management team. Possess strong leadership qualities of integrity, the ability to motivate others and the ability to promote quality. Strong interpersonal skills are a must. Up to 10% travel.
Consumer Advocate, Alpha – 1
Diplomat Specialty Pharmacy – Remote, United States (Be available to travel for initial training and then once yearly for team meetings)
Bachelor’s degree preferred. One plus years of prior customer service experience required. Knowledge of Alpha 1 diagnosis required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Ability to apply principles of logical thinking to a wide range of intellectual and practical problems. To perform this job successfully, an individual should have knowledge of Microsoft products and have adequate internet access from home.
Virtual Customer Service – Technical Support
Conduent – Work at Home (We currently have immediate openings for this opportunity in the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.)
Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.). Are you available to work an 8-10hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
Handle multiple computer applications at one time. Understand the concepts of navigation, search engines, downloading music, and other web based applications. Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends. Complete initial training with 100% attendance and a minimum 80% passing score on final training exam. Ability to type 35 WPM while talking to customers. High School Graduate or general education degree (GED) required
18 years of age or older.