Customer Service Representative
Radial, Inc. – Remote
Basic proficiency with the Microsoft Office suite including email software (Outlook) and other computer software as required. Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. Ability to write routine reports/notes and correspondence. Ability to speak and communicate well with customers. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to effectively resolve customer issues and problem solve. Ability to effectively communication both written and orally to customers. Proficient computer skills and strong typing abilities (at least 30 words per minute), must have a high degree of accuracy in both spelling and grammar. Problem solving, business analysis and quantitative skills. Candidates must be capable of conducting proactive measures in seeking solutions to client and/or business problems.
Remote Customer Service Representative
CSC (Corporation Service Company) – Remote (We are looking for someone who has previously worked remotely to join our Annual Reports Customer Service Team for hours from 8:00 am – 5:00 pm Pacific Time)
Previous experience working remotely. Ability to work Monday through Friday, 8:00 am – 5:00 pm Pacific Time. Energetic self-starter who thrives in a fast-paced, team oriented environment. The ability to multitask. Attention to detail and accuracy. Strong prioritization and time management skills. Flexibility and agility. Problem solving skills. Strong computer skills and proficiency in MS Excel. Excellent verbal and written communication skills.
Customer Support Experience Manager
Deltek, Inc. – US Remote
Minimum of 5 years’ experience in complex software Support environment. Advanced knowledge of Support processes, principles, metrics and tools.BS/BA degree or equivalent technical experience. Ability to excel under pressure while managing multiple items and tight deadlines. Ability to lead and manage cross organizational projects and initiatives while fostering a collaboration focused environment. Excellent communication and presentation skills with ability to develop and maintain positive relations with internal and external customers. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly-evolving environment.
Remote HR Generalist – Part Time
OneinaMil – Remote
You have your Bachelor’s Degree. You have at least 1 year of experience in the field of Human Resources. You demonstrate complete understanding of the position. You focus on process and efficiency. You have a well organized and methodical approach to problem solving. You have experience creating and managing processes. You have the ability to analyze and present information that can be understood by both domestic and foreign team members. You have superior verbal and written communication skills. You are technically adept and able to manage systems and system implementations. You have the ability to maintain strict confidentiality.
Quality Assurance Specialist – Confirmation
Brightree – Remote
High School degree required; college coursework a plus. Basic knowledge of durable medical equipment and insurance billing. Strong communication skills, ability to multi-task and conduct multiple levels of service to clients from basic to in depth while maintaining task completion and timely deadlines. Computer literate and proficient in using MS office programs. Equivalent combination of education and experience will be considered.
Client Support Analyst I, Travel
Concur – Remote / Home Office
Associates degree in a technical field or equivalent experience (Bachelor’s degree preferred). One or more years of troubleshooting software/hardware issues.. One or more years in a role interfacing with customers. Travel industry knowledge is required. Working knowledge of a minimum of one of the major Reservation Systems (Apollo, Sabre, Worldspan, Amadeus) required. Understand formats and GDS commands. Ability to read history. Ability to read availability responses. Understanding the difference between air, car and hotel functionality in the GDS. Recent experience with administering an online booking tool (within the past two years). Ability to pass a background check.
IC – Commercial Phone Inspector – REMOTE
EXL – US-REMOTE
We are seeking candidates who possess excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply.
Specialist – Clinical Compliance Operations
CareCentrix – Remote
Bachelor’s Degree. Clear and active Registered Nurse/LPN/LVN (based on allowable state practice act) license in any state(s) or jurisdiction in the United States is required. Experience in training, written communication, and reports desired. An experienced clinician with a minimum of 3 years of quality experience, preferably in the managed care setting is required. Must have excellent interpersonal skills, ability to teach, thorough understanding of URAC, NCQA, CMS and state law standards pertaining to utilization management, project management skills, competent in the use of computers, statistical analysis, data display, auditing, skill with Microsoft Office.
Genetic Counselor – Part Time/Contract, Flexible Hours
Tandem Genetics – Home Based
Master’s degree in Genetic Counseling/Human Genetics. Board-certified or Board-eligible with the ABGC.
Business & Technology Copywriter (Freelance)
DockYard – Remote, US only
5-15 years of experience as a writer, content strategist, editor, or researcher. Outstanding abilities in writing succinct, easy to skim, and engaging marketing copy required. Editorial mindset and understanding of what resonates with target audiences. Excellent English language grammar and proofreading skills required. Ability to research and quickly grasp and understand new and rapidly evolving technologies and trends. Basic understanding of common marketing concepts and methodologies. Tech or digital industry experience. Strong oral communication skills. Integrity and strong work ethic. Outstanding portfolio of B2B writing samples. Comfortable in a 100% remote (work from home) environment.
Operations Process Specialist (Cloud – ITSM/ITSL experience) REMOTE
Ellucian – REMOTE FROM HOME – ANYWHERE IN US – NO TRAVEL (THOUGH PREFERRED LOCATION – LAKE MARY, FL ELLUCIAN OFFICE)
BILINGUAL IN ENGLISH/SPANISH – HIGHLY DESIRED. Understand the following detail about the Cloud business: scope of services, current and potential tool set availability. Have knowledge and understanding of ITIL/ITSM framework and develop a command of current ITIL/ITSM policies and practices. Development needs of managers and individual contributors. Be able to identify operational problems with a focus on avoiding time loss due to confusing or lack of policies. Save Cloud execution time by managing problems in an agile manner. Lead and develop operations policies and procedures in such a way as to limit tool sprawl. Work with manager to prioritize work relative to business effort, urgency and impact. Lead collaborative work across the Cloud Business. Work collaboratively across Ellucian. Knowledge of ServiceNow a plus.
Decision Resources Group – Remote or work from one of DRG’s offices in Boston, New York, New Jersey or Pennsylvania
Have, or working towards, a bachelor’s degree or MBA. Background in journalism, marketing / communications or life sciences. Very strong writing and interviewing skills – looking for a journalistic or storytelling approach. A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions. Strong project management and communication skills. Self-directing and “get things done” attitude (not afraid to try new things to get content out the door). Detail-oriented, proven ability to meet deadlines in a fast paced environment. Experience in pharmaceutical or biotech industries a plus. Past experience building audiences either online or offline a plus.
Politics Writer (Evenings)
New York Media LLC – Remote
Bachelor’s degree required. 2-3 years of experience in media/journalism required, preferably including writing about politics in a digital and fast-paced environment. Deep knowledge of national politics
Interest in, and knowledge of, broader news topics including tech and business. Sound judgment of news and tone. Ability to write clean copy on short turnaround. Ability to multi-task between multiple stories of varying time horizons concurrently. Ability to quickly generate original angles on breaking news stories. Confident, entertaining writing voice.