Customer Trainer II – Mid
Buchanan & Edwards – US-Remote
Typically requires a bachelor’s degree. Relevant experience includes providing training courses specific to service management. Experience preparing technical training materials. Experience delivering technical training courses. Strong customer service and strong communication skills (both written and verbal). Working knowledge of ServiceNow.
Healthicity – Remote, Work location (city) is flexible
Minimum 5 years of coding and/or auditing experience. Extensive ICD-10-CM coding and auditing experience, particularly with HCC Risk Adjustment. Experience in auditing multiple specialties. Excellent written and verbal communication skills
Ability to “own” an entire project. Detail oriented and deadline driven attitude. Ability to think critically and determine the best method for completing tasks. Strong computer skills (Excel, Word, and internet). Ability to multitask and keep a sense of urgency. Excellent customer service skills. Strong time management, organization skills, and work ethic. Strong E/M auditing skills. Cardiovascular/cardiothoracic surgery experience (at least 2 years).
Certification Requirements: CPC. CPMA or RHIT – to be completed within a year of hire. Preferred Certifications: CRC.
Workplace Employer Experience Lead
MassMutual – Remote
Minimum of a Bachelor’s degree; Master’s degree preferred. 8+ years of business experience, in the Retirement industry with market focused roles including key account management, TPA, client management/sales. Relevant experience in the Financial Services or Insurance industries. Demonstrates strong cross functional problem solving skills – able to lead, influence, motivate and collaborate cross-discipline. Demonstrated effectiveness developing plans, prioritizing activities and driving execution; well organized with excellent communication style and skills. Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment. Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information. Position requires an extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment. Authorized to work in the US without sponsorship.
Program Manager, Customer Relations
Open Up Resources – Remote (We are a virtual organization; employees can work from anywhere in the continental U.S.)
6+ years of experience in Customer Service, 2+ years in Customer Service systems development and managerial capacity. Deep understanding of current industry Customer Satisfaction practices and tools. Passionate about customer satisfaction and optimal purchasing experience. Experience gathering and synthesizing internal requirements and external feedback. Ability to manage multiple tasks and prioritize appropriately. Proven organizational skills, high attention to detail, and superior time management. Excellent interpersonal, written, and oral communication skills. Ability to work independently. Ability to work effectively with all types of people.
Strong presentation skills. Command of technology applications, including Google Drive and Salesforce.com.
Study Start Up Associate II (Informed Consent Forms)
Icon plc – US-Any US location-Home Based
We are looking for someone with Informed Consent Form review/creation experience (ICF Reviewer) to join our Centralized Informed consent team. We are looking for associates who have a background in clinical research at a CRO, Pharmaceutical company, study site, or who have worked at an IEC/IRB. Your experience should include performing ICF related tasks as an essential function or part of the job.
Online Coordinator, School of Graphic Design
Academy of Art University – Home Based
Possesses a Bachelor degree in Graphic Design. At least two years of print and digital professional experience. Prior teaching experience at a post-secondary institution is highly preferred. Prior experience within a project management scope is highly preferred. Possesses excellent writing skills and is considered a go to for spotting grammatical and mechanical issues within text. Must be able to clearly communicate learning principles in a classroom setting while effectively motivating and inspiring students to deliver their best work. Must have strong organizational skills to ensure grading and communication timelines are consistently achieved.
Must have specific knowledge of Adobe CS Suite.
Quality Assurance Technician (Remote)
HealthyWage – Remote
Bachelor’s Degree or equivalent experience. Demonstrated software testing experience. Experience with various QA methodology and tools. Experience creating and executing test cases. Mobile industry experience.
Finance – Curriculum Review and Content Development
Freedom Learning Group – Home Based
Remote/Ability to work from home from anywhere in the world. Must have reliable internet access as the projects will be managed and coordinated via email and teleconference if needed. Experience: Finance/Higher Education Teaching: 3 years (Preferred) Education: Master’s (Required).
Expert Program Analyst (Performance Analytics) ServiceNow
Leidos – Remote/Teleworker (work remotely from your home office)
Master’s Degree form an accredited college in a business discipline with 15 years of professional experience; or 10 years of additional relevant experience may be substituted for education. Strong qualitative skills with the ability to demonstrate quality data organization and analysis techniques. 5 years of experience with Service Now. Demonstrated expertise in creating Performance indicators within Service Now. Strong independent thinking and problem-solving skills. Highly motivated and adaptable. Ability to handle multiple tasks. ServiceNow certification is preferred.
Counter Fraud Tactical Analyst
Wawanesa Insurance – Telecommute or remote based positions available anywhere in the following states: CA, CO, NV, TX. Other states negotiable.
3 – 5 years prior experience in data analytics and social network analytics combined with an understanding of insurance. Post-secondary education in Criminology is preferred. A combination of education and experience will be considered. Strong working knowledge of computer databases, electronic spreadsheets, desktop publishing, word processing and statistical applications to manipulate, analyze, and present data. Strong working knowledge of data analytics and social network analytics to support the development and implementation of analytical solutions to identify, investigate and prevent fraud. Ability to use common sense, logic, critical reasoning and good judgement to get to the root of issues. Good organization skills with the ability to prioritize and reprioritize appropriately. Ability to maintain strict confidentiality when working with sensitive information.