Work at Home Job Leads 12/31/18

Care Coordinator (Remote)
Forward – Remote
Deliver high-quality remote support via chat, phone, and email, serving as one of the first responders to any inbound questions or requests from Forward members. Facilitate care and streamline handoffs with other parties in the healthcare system, ensuring that our members receive the highest quality care. Demonstrate empathy and problem-solving skills as you answer questions, address issues, and coordinate with third parties. Triage high responsibility issues and escalate medical concerns when necessary. Iterate constantly, leveraging user feedback and your operational experience to improve on what we’ve built. Create loyalty among users by contributing to the overall Forward experience. Work collaboratively with a team of peers to solve customer issues and complete clinical and administrative tasks on behalf of Forward’s doctors and nurse practitioners. Competitive compensation starts at $17/hr. This role does not include medical or dental benefits.

Call Center Representative
Smart Payment Plan – (Raleigh, NC) Work at Home, United States
At least two years of call center experience in banking, insurance, phone or cable industries. Ability to multitask and work in a fast-paced environment. Ability to work independently as well as part of a team. Superior customer service skills and the ability to maintain positive working relationships. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to use computers competently; requires data entry. A professional interruption-free work environment to seamlessly provide outstanding service to our clients. Follow security and compliance standards to ensure all customer financial information remain strictly confidential. Need to be able to work up to two Saturdays per month (10:00-2:30pm CST).

Product Support Specialist (Contract)
ActiveCampaign – Remote
1 – 2 years of experience with front end technical/customer support – specifically with SaaS solutions. A solutions oriented mindset with the ability to create memorable customer experiences. The ability to efficiently respond to a significant number of emails, chats and phone calls per day. An entrepreneurial spirit and attitude. Excellent communication and conflict resolution skills along with the ability to relate to others. Ability to speak other languages (particularly English and Portuguese).

Assistant General Counsel – Healthcare (Remote)
CareCentrix – Remote
Juris Doctorate plus a minimum of 7 years of experience in an in-house corporate law department. Managed Care experience. Excellent organizational and analytical skills required. Excellent research skills and experience with Medicare/Medicaid regulations and in conducting multi-state surveys. Experience in managing, drafting, reviewing and negotiating complex contracts. Candidates must have experience working at, supporting or negotiating for/with Managed Care/Insurance Organizations, Government Products (Medicare/Medicaid) experience, ERISA experience as it pertains to Health Plans, and a solid background in healthcare laws and regulations, to include, but not limited to, HIPAA, Stark, Privacy, Security, Risk Management, Provider Reimbursement, Fraud and Abuse. Risk mitigation experience. Candidate must also be familiar with employment law and be able to provide legal guidance on employment related issues. Healthcare experience required. Managed Care/Health Plan experience is preferred.

Fee Schedule Configuration Specialist
Bright Health – Remote
Minimum high school diploma or GED. Five+ years’ experience in like role. Extensive Excel, and VLookup experience required. AHIMA and AAPC Certifications very helpful, and preferred. QNXT Experience or Certification is extremely helpful. Knowledge of Medicare. Prospective Payment Systems (e.g. IPPS, OPPS, ASC, HH PPS, RUGs, etc.) would be extremely helpful. Health Insurance Experience necessary.

Moderator and Engagement Specialist – Russian, Ukrainian or Turkish
The Social Element – Remote
You’ll be expected to already be immersed in social media, but also show a willingness to keep up-to-date with industry standards, research, and best practice. Commercial community and social media management experience, either with a brand or digital agency. Native-level Russian, Ukrainian, or Turkish. Fluency in English. Attention to detail is a must. Experience in using Facebook, Twitter, Instagram, and YouTube; experience with platforms such as Pinterest and Google+ would be a bonus. Confident using, and learning about, new social media technology.

Part-Time Technical Support Specialist – Morning – REMOTE
2U – Remote
Bachelor’s Degree preferred. 2 – 3 years experience working in a service-oriented, customer support, technical support or related field. Organizational skills with exceptional attention to detail. Able to work quickly and accurately. Familiarity with Apple and Microsoft Operating Systems. Able to multi-task and see assignments through to completion. Ability to work evening and weekend hours to support students at peak times. Identify service improvement opportunities and automation proposals to improve service quality.

Part-Time Technical Support Specialist – Evening – REMOTE
2U – Remote
Bachelor’s Degree preferred. 2 – 3 years experience working in a service-oriented, customer support, technical support or related field. Organizational skills with exceptional attention to detail. Able to work quickly and accurately. Familiarity with Apple and Microsoft Operating Systems. Able to multi-task and see assignments through to completion. Ability to work evening and weekend hours to support students at peak times. Identify service improvement opportunities and automation proposals to improve service quality.

Service Center Representative – Part-Time
First Service Credit Union – (Remote) We recommend that Remote employees live within an hour drive of the main office (Park Ten & I-10) where the Service Center is located and MUST be able to attend on-site training
Experience: Previous remote work experience and/or contact center experience. Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Work at Home – Reservations Support Agent
Princess Cruises – South Carolina (ONLY applicants that currently live in the state of South Carolina will be considered at this time)
This job requires a minimum of one year experience in positions in the area of customer service or sales. Experience in the travel and hospitality industry preferred. Experience working in a high volume call center is preferred. Must have excellent interpersonal and communication skills (verbal and written) to interact with customers, employees, and management. Must be able to work independently and be self-motivated since you will be working from home. Proficiency in the use of computer business applications with working knowledge of computerized reservations systems with the ability to trouble shoot issues independently from home. Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines. High Speed DSL/Cable internet service must be AVAILABLE where you live and meets required minimum download and upload speeds. No Satellite. Your home must have a designated and suitable quiet work space area. Must currently live in the state of South Carolina. Must be at least 18 years old. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Administrative Assistant/Customer Support (Remote)
Voyage Media – (Los Angeles, CA) CANDIDATES ONLY CONSIDERED IF THEY LIVE IN GREATER LOS ANGELES AND SAN DIEGO AREA
High level written, verbal, and phone communication skills. Must be comfortable answering a high volume of calls and provide exceptional customer support. Organized, professional, and detail-oriented. Very familiar with technology and general/working knowledge of website management/hosting and other office technology. Creative problem solver, solution-oriented. Experience working in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient. Experience in prioritizing and managing multiple projects simultaneously, following through on issues in a timely manner. Proven ability to work effectively and professionally with all levels of internal and external customers. Strong ability to work in a small team environment and independently. Goal oriented and willing to take on new challenges as the position and company grows. Have experience with online platforms such as Basecamp, Infusionsoft, G Suite, Zoom meetings.

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