Client Success Manager
Catasys – Home Based
Education: A bachelor’s degree; an MBA is preferred. Requirements: PMP, Six Sigma, Agile or comparable project/program management certification is strongly preferred. Experience in managed care/health plan product and/or project management. Work experience with Health Plans or vendor solutions, clinical or technology solutions (e.g. behavioral health, disease management, clinical management platforms or similar). Experience interacting with data in a clinical environment is a strong plus. Analytical skills and a high degree of comfort with data — you won’t necessarily do analysis, but you need to be fluent in conversations about data and data sharing between organizations. Proven client-facing and internal-facing experience in project management, process design and redesign, and change management. Experience in one or more of the following: quality or process improvement, account management, provider management, project management or data analysis. Proficiency in Excel and PowerPoint, SmartSheets, Microsoft Project, Office 365 including Planner, Teams and Sharepoint.
Deem – Remote, United States
Required Qualifications: 3+ years’ experience in technical product support or helpdesk environment: SaaS, ecommerce, web based software applications. Proven track record for effectively managing high volume caseload providing technical and consultative support to customers. Proficiency with troubleshooting and resolving complex technical issues. Domain expertise in travel required; financial, procurement, or other business services desired. Self-starter with proven abilities in organizational, conceptual, and logical problem solving. Ability to manage assignments that are of diverse scope and complexity and require significant initiative and judgment. Effective phone and email communication skills; excellent verbal, written, presentation and interpersonal skills. Capable of working independently with minimal supervision. Flexibility to work shifts and/or on call time as business needs dictate.
Communications Manager I
NICE inContact – Salt Lake City, UT or REMOTE, USA
Bachelor’s degree in marketing or communications or related field. 4+ years’ experience in B2B high-tech, corporate communications or marcom. Proven ability to create and deliver high quality materials such as collateral and presentations. 4+ years’ experience using graphic production software (Adobe Creative suite) as well as Microsoft Office Word and PowerPoint. Strong project management, organization and communication skills. Experience Preferred: Social media monitoring and marketing. Maintaining blog using WordPress. Using project management system such as JIRA, Robohead or BaseCamp. Both company and agency experience.
Digital Production Assistant
WGBH Educational Foundation – Remote
RESPONSIBILITIES: Coordinate deliverables with internal staff and external contributors.
Train internal staff on CMS and Interactive Lesson processes as requested, and oversee their work. Provide quality assurance of deliverables and troubleshoot technical issues. Ensure that proper naming protocols are followed. Circulate materials for internal review and serve as liaison to PBSLM colleagues as requested. Draft and update LM best-practice documents, including helping to develop new and improved processes for PBSLM work. SKILLS & EXPERIENCE: Previous experience working with PBS LearningMedia required. EDUCATION: Bachelor’s degree preferred.
Associate Leave Rep (FMLA) – Remote
Unum – USA – Remote
Job Specifications: Successful completion of the Leave Management training program, passing score on the final exam and quality audit and mentor sign-off. 4-year degree or similar experience preferred. Strong interpersonal skills and customer relationship skills. Strong business communication skills (telephone, e-mail, written). Knowledge of Windows; general keyboard and computer skills (Word, Excel, Access). Decision making and analytical skills. Attention to detail and organizational skills. Understanding of STD processes and work flows and insurance industry preferred.
Project Support Associate
Phoenix Marketing International – Remote
Knowledge and Skills Required: Strong attention to detail, organization and personal accountability. Always strives to deliver results by being solution oriented and a team player. Ability to be flexible and embrace change to help make the business successful. Takes feedback well and learns from mistakes. Ability to identify issues, troubleshoot, and escalate when efforts have been exhausted. Prompt, proactive, and consultative communication. Can clearly and effectively communicates project metrics, timelines, and other details pertaining to hand offs to colleagues. Willingness to continue growing and developing skills pertaining to the market research industry and internal initiatives. Ability to zero in on the critical tasks. Ability to work with limited supervision. Has and uses the required functional and technical knowledge and skills to do his or her job at a high level of accomplishment. Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning. Effectively copes with change and shifts gears comfortably. Experience: 1-3 years of related work experience. Education: Post-secondary education required.
NSC Global – US-Remote
Essential skills: Excel, including pivot tables (use and creation). Microsoft Project basic skills (entering tasks and work effort, assigning resources). Solid written communications, day-to-day on-site team leadership (will assist in reporting to Project Sponsors).
Fraud Auditor Assistant
Guaranteed Rate – Remote
Paperless environment for all loan files allows for employee to work remotely from home. Training will be provided via remote access as well. Requirements: 1-3+ years of mortgage experience. Strong research and investigation skills. CAMS or CFE certification preferred. Must have strong written and verbal communication skills. Must type at least 40 words per minute with high accuracy. Proficient using Microsoft Excel and Outlook.
PSCU – U.S. Remote
ROLE REQUIREMENTS: Education: Bachelor’s degree in Business Management or related field. Master’s degree preferred. Experience: Seven+ (7) years’ experience in financial services card programs/processing product management, marketing or development with new technologies. At least five (5) years’ managing cross functional teams experience. Experience with the credit union industry and core or account processing preferred.
Outbound Caller/Lead Qualifier – Remote
Empowered Education – (Remote) This is a virtual / remote position based in the US
Requirements: WHAT YOU’LL DO IN THIS ROLE. Your primary task will be calling our leads that come in through various marketing sources and be their first positive “live” point of contact.
THIS IS NOT A SALES POSITION – Your goal is to gather information from our leads that will be useful for our sales representatives (aka Clarity Coaches). You’ll make 160+ outbound calls daily to speak with these potential sales leads. Once you’ve spoken to each lead, you’ll document the outcome of each call and record information & notes about the leads that will assist our Clarity Coaches in their conversations with each lead. Our leads include those that come from different time-zones, and multicultural backgrounds. Ensure each lead is registered or register them for our upcoming live and evergreen webinars.
Finance Principal Consultant
Cask LLC – Work From Home, US
Business Requirements: Business and/or Accounting degree with a minimum of a 4-year undergraduate degree. MBA or Master of Finance is preferred. At least 5 years of experience working in the Finance / Accounting space in a sales and/or consulting role. Knowledgeable about Blackline, Oracle and/or other Accounting systems of record. High quality written, verbal and presentation skills. Experience with ServiceNow a plus. At least 2 years previous experience working directly with external Enterprise clients as a Management Consultant (preferably with a Big 4 firm).
Indeed – Remote – US
About you: You have 3+ years of professional experience working in instructional or curriculum design, I/O Psychology, or a related field. You have hands-on experience creating assessments. You have a Masters degree in Instructional Design, I/O Psychology, Education or a related field (preferred). You are passionate about creating assessment content that is practical and helpful for job seekers. You move fast, are able to change directions quickly, and can manage a pace of 5+ assessments being developed simultaneously. You are naturally curious and excited to learn about what’s needed to do many different jobs. You have the ability to handle ambiguity and controlled chaos (strong project management skills are a must!) You have excellent written and verbal communication skills.
Admissions Associate Advisor – Remote
University of Maryland University College – (Remote) REQUIREMENTS TO BE ELIGIBLE FOR 100% REMOTE ROLE: Candidates must provide documentation that confirms their address is 35 miles or greater from 1616 McCormick Drive Upper Marlboro, MD 20774
REQUIRED EDUCATION AND EXPERIENCE: An earned Bachelor’s degree from an accredited institution of higher learning and one (1) year of relevant work experience in a customer-facing role. Candidates must possess excellent customer service, time management, creative problem solving, interpersonal, oral and written communications, and presentation skills, with strong attention to detail and accuracy. Experience working in a goal-driven, measured performance, and team environment is also required.