Customer Experience Escalation Specialist – Online
Dyson – Remote, USA
Experience and Education: Skills: Dyson Behaviors: Minimum of three years’ experience in a high quality customer service role required. One year call center experience preferred
High School Diploma/GED required, some college preferred. Knowledge of customer relationship management software and call management systems (Avaya BCMS/CMS) preferred. Ability to understand the Dyson brand and uphold its integrity. High level of customer. service orientation required—a desire to help or serve others, to identify and meet their need. Ability to work a flexible schedule which will include evenings, weekends, holidays and possibly overtime. Strong written, verbal and interpersonal skills. Proven technical aptitude. Proven experience of working in a team. Ability to answer incoming calls wearing a headset for long periods of time. Bilingual skills strongly desired.
Certilytics – Remote, United States
Required Skills: Qualifications: Bachelor’s degree required in communications or related field; MA preferred but not required. Experience and knowledge in copywriting, proofreading and editing. Excellent portfolio with proven track record of successful project management examples. Photo-editing skills preferred but not required. Graphic design skills preferred but not required. Excellent communication, interpersonal and presentation skills. Outstanding organizational and time-management skills. Experience in web design and content production is a big plus.
Customer Success Manager – US – Remote
Jitterbit – Remote
Qualifications: A CSM for account needs at least 1 year in customer facing roles where one of the requirements of the position was to coordinate and collaborate with multiple parties to reach a desired outcome. This includes working with most departments within the organization as well as third parties such as partners contributing to a desired outcome. Experience reviewing contracts, negotiating, preparing proposals, and closing the loop on initiatives and programs are key to the success of the CSM.
Customer Success Manager
Rebrandly – Remote (North America) — Consultant, long term contract
Requirements: A third level qualification discipline. Native English. Experience with customer communications/support software (Zendesk, Intercom or similar). Ability to handle a high volume of customer care tickets. Excellent written and verbal communication skills, the ability to explain complex topics simply. A genuine interest in internet culture and technology. Available to work North American timezone office hours.
WorkMonger – Remote, Virtual, United States
Qualifications: 5 or more years of experience supporting senior managers. Associates Degree or higher. Proficiency in Salesforce preferred.
Operations Supervisor – Corporate Travel Management
Ovation Travel Group – US-Remote Work From Home (This is a virtual, remote, work from home opportunity)
Qualifications: Must demonstrate thorough knowledge of travel industry rules including strong Sabre proficiency. Should have several years of previous experience as a corporate travel consultant. At least 3 years recent experience as a supervisor. Detailed knowledge of the workings of a travel office and the ability to lead and motivate subordinates. Need to be flexible and able to multi-task. Possess analytical skills. Able to work in highly demanding environment.
Sales Development Representative
Quadax, Inc. – US-Remote
Qualifications: Bachelor’s Degree or equivalent work experience. Challenged by working in a fast paced quota driven environment. Goal oriented. Has a competitive spirit. Self-motivated, self-directed, self-disciplined and goal-oriented. Proficient, experienced, and comfortable selling services over the phone. Inside Sales Experience selling Electronic Medical Records, Physician Practice Management Systems, Revenue Cycle/Medical Billing Services or other healthcare services is desired, but not required. Demonstrate good judgment, present thoughts and recommendations to clients, team members and management in a professional manner. Proficient in Microsoft Office required. Use of a CRM tool desired. 1+ year proven experience in b2b healthcare sales, inside sales or comparable experience desired. Working knowledge of how a physician/hospital business office operates is desired.
Question Point Librarian
OCLC – U.S. Work from Home
Requirements: Master’s in Library Science. 2 years Reference experience, either virtual or face to face. Experience in online reference desirable. Bilingual in Spanish desirable.
Learning Experience Analyst – Contract
Grant Street Group – Remote
In this position, you would be partnering with our tax collection software team to create training and informational content for end users through our learning management software, WalkMe. This is a 6-month contract position. What makes you the perfect fit for the role? You will excel if: You love learning. You ramp up quickly on new technologies, and you don’t shy away from asking questions when you don’t understand something. You should have some basic familiarity with web pages (elements, jQuery, CSS), but you’ll be expected to dive into the software and learn on the job to become an expert on our learning management platform.
Pharmacovigilance (Drug Safety) Specialist
MedAssessment, Inc. – Home Based (All employees and contractors work remotely from their own homes and/or offices)
KNOWLEDGE, SKILLS, AND ABILITIES: A degree in a healthcare discipline is preferred with two to three years of clinical experience (e.g. pharmacist, nurse, physician assistant). Requires the knowledge of pharmacovigilance equivalent to that normally acquired with three to five years of experience in drug safety. Ability to write clear, concise, narratives in a format consistent with the clients’ desires, and regulatory requirements. Attention to detail with the ability to prioritize workload to meet internal processing requirements as well as client and regulatory deadlines. Ability to interpret medical records (e.g. laboratory results, medical conditions). Requires independent medical judgment in order to assess the relevance of patient data to be included or excluded in the safety review of each case and to make recommendations to the Medical Reviewer (MD) and client. Knowledgeable in safety database software (i.e., ARGUS) and able to process cases in a timely and quality manner as well as experience with medical coding and drug identification software such as MedDRA and WHODrug. Familiarity with Argus submissions aa plus. Knowledge of common office software including Microsoft Office and related office programs.
Site Activation Lead (Home-Based)
Icon plc – Home Based (US-Any US location-Home Based)
What you need: Bachelor’s Degree preferably in life sciences. Minimum of 5 year of experience in a Clinical Research environment, focusing on Start Up experience. Project management skill set. Understanding of regulatory and submission processes in many different countries. Excellent written and verbal communication. Ability to work to tight deadlines.
Administrative Coordinator – FL (work at home)
Humana – (Work at Home) This is a work at home position with preferred locations in Tampa, Orlando, Daytona, Miami. Must reside in the state of Florida.
Required Qualifications: High School Diploma. 1 year Medical Terminology experience in a clinical or medical administrative setting. Experience with electronic health records. Excellent communication skills, both verbal and written. Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems. Must have high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is prohibited). A minimum standard speed for optimal performance of 10×1 (10mbs download x 1mbs upload) is required. Separate room designated for office use only which provides privacy during conversation and correspondence.